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About Payment

—— Payment Methods ——

We offer the following payment methods for take your doll to home.

1. PayPal

You may use the balance in your account to pay for your order.

2. Credit Card or Debit Card

You can pay with credit options of PayPal, Visa, MasterCard. No Paypal Account is Required when you pay through PayPal.

 

3. Bank Transfer

Please send a bank transfer for your order amount to the bank account below. We will send you an order confirmation when we receive your payment.

Bank’s Name: Citibank N.A., Hong Kong Branch
Address: 3 Garden Road, Central, Hong Kong
A/C Name: HONGKONG GOLDEN WHEAT DIGITAL TECHNOLOGY CO.,LIMITED
A/C No. : 1020037004
Swift Code: CITIHKHXXXX

4. Layaway/ Multi-Card Payment (No Interest, No Hidden Fee)

Contact us if you would like to choose layaway.

An invoice email will be sent to you with the order ID. The layaway terms are as below:

$200 down payment should be paid when the layaway order is initiated.

Layaways must be paid off within 1 months of creation. You can make as many payments as you would like in that time frame(minimum $200), but you must make at least 1 payment a month and the layaway must be fully paid off within 30 days.
Your layaway order will be moved into production when your order is paid by 50%. Once your layaway is paid in full we will ship out your order and email you a tracking number.
Layaway orders are subject to a non-refundable 30% cancellation fee. (minimum $100)

5. Paypal Credit

No Interest if paid in full in 6 months on purchases of $99+

 PayPal Credit – How It Works

(1) Apply For PayPal Credit - Get Credit Decision in Seconds

(2) Fill out a quick application and get a credit decision in seconds. If approved, shop instantly with PayPal Credit right from your PayPal account.

 

 

—— Why does my payment fail? ——

1. Common Errors That Cause Payment Failure?

Most of the time the cause might be that your bank is declining the payment. Call your credit card issuer to enable a transaction from sexindoll.com.

2. Credit/Debit Cards Or Billing Assress Info Does Not Match That On File With The Bank..

The credit card issuer may decline a charge if your provided billing address is different from the information on file. Such as: Incorrect account/billing details (card number, expiration date, billing zip code, CVV/CVC); purchase not authorized by the card owner; expired credit card; ect. The payment processor rejected the payment due to the anti-fraud billing address or card verification checks. In these cases, the payments remain in a pending state and were not received by Premium Dolls. Since the processor has not completed the transaction the funds will be rejected and will be automatically returned to your account.Please double check the credit card information you have entered and make sure your billing address matches this information exactly. If this is the case, you should contact your bank for additional assistance.

3. Your Card is not Supported.

Depending on the country in which you are located you might have to call your bank to check the limitations of your card account to authorize your credit card for online or overseas transactions.

4. Is PayPal Blocking the Purchase?

Check if there are any Credit Card or Debit Card issues (such as an invalid card, expired card, amount exceeds daily limit, the card is disabled, etc.)

Credit Card or Debit Card issues with International transactions (Ensure the card you are using is allowed to buy online from overseas merchants).

5. PayPal Receipt Error

If you are receiving a receipt error for a PayPal order then likely there is an issue with your PayPal funding source. Please contact PayPal.com support for more information.

Last but not least, note that you should be able to receive detailed information for any failed or successful transaction from your bank. If a payment fails, do not hesitate to contact your bank or contact us.

6. If Your Payment Won't Process With Your PayPal Account Or You're Still Having Problems With Your Card, Try:

Make the purchase again in a browser that’s in Incognito mode, or in a different browser, or

Changing your payment method at checkout, or use a different credit card or PayPal account, or

if none of these issues apply, please contact us with your order number (if you got one), name and email address, error notification and the screenshot of the error, we will check the details and assist you in continuing the order.

7. Internet Explorer is not Supported.

Please note that our system currently does not work perfectly with an In Internet Explorer browser. If you’re using IE, then try switching to Firefox or Chrome.

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