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Shipping Info

SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. Every day, We serve tens of thousands of customers worldwide, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check and packaging. All orders if keep in stock are sent to the fulfillment center for dispatch within 48 hours after the order is placed.

If not in stock, it only need 2-3 working days to produce, and then ship to the fulfillment center.

 

Shipping Time:

Fedex Shipping Time:   3-5 Working Days

DHL Shipping Time:   5-7 Working Days

UPS Shipping Time:   7-9 Working Days

Note for Pick Up:

If you don't want the products come to your house,you want to pick up it in the express
company location. you can leave the express location address when you order, we will leave a note on the order: wait for pick up by customer. Only need to put the right address, DHL/Fedex/Ups Location.

ATTN: Your order will be shipped from US warehouse or European warehouse by default, if the doll is keep in stock at US warehouse or European warehouse, it only need 5-7 working days to delivery. Due to the international environment, if out of stock at US warehouse or European warehouse, the order will be shipped from China factory, it need 15-20 working days to delivery.

Because of the custom problems: If the order from AU, need to order above 140cm(including 140cm), because small doll will get catch by custom.

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