Return and Warranty
Doll Returns Policy
Due to the nature of our products all items are final sale.
Would you actually want to order a doll from a company that accepted returns?
If you want to cancel your order, here are two ways:
1. The order can be cancelled within 8 hours if the product haven’t processed, if have processed it will charge 20% restocking fee.
2. The order cannot be cancelled when the product has been out of the warehouse or has been shipped.
None of our products are provided with any warranty unless specified upon the product page. Some may have a manufacturers guarantee but this will be specified upon the product page if a warranty is available.
No warranty is given or issued by Sexindoll. But you can refer to our How to store your sex doll to take care of your Sex Lover.